Terms and Conditions
Introduction:
This introduction is part of the agreement.
This is an agreement between you and "Shari" regarding your use of the Shari app. References to the Shari app in this agreement pertain to its official entity, "Simple Shari Foundation," with its address and details provided at the end of this agreement. Using the Shari app signifies your acknowledgment that you have read, understood, and agreed to this agreement before using any of Shari's services. If you do not agree to this agreement, you must refrain from accessing or using the Shari app and its services.
Member Rights:
Every registered member on Shari has the following rights regarding site management:
- Complete confidentiality of member data without disclosure or sharing for any purpose
- Technical support via phone and email
- Professional and proficient handling of all requests and suggestions.
- Guarantee of application services availability throughout the year (98.5%).
- Constant updating and development of services and the app.
Membership and Password:
Upon completing the registration process in Shari, choosing a password, and obtaining a username, you are responsible for maintaining the confidentiality of this information. You are fully responsible for all activities conducted through your account. You agree to immediately notify Shari of any unauthorized use of your membership account and not to share your login details with others, as the account must not be used by more than one person. Shari is not liable for any loss or damage resulting from this.
Registration of more than one account per user is not allowed.
Intellectual Property and Copyrights:
- Intellectual property and copyright are protected and registered for Shari under the laws of the Kingdom of Saudi Arabia and international agreements. All contents of Shari are available for everyone, and you may republish them with a clear reference to the source, including the name "Shari" and the "page link" from which any material is republished
- Trademarks of other entities and companies mentioned or used in the Shari app are owned by their respective owners and are subject to their copyright.
- You are fully responsible for any material you add to Shari, ensuring you have the necessary permissions for their use and publication, and you absolve Shari of responsibility in case of any violations of local or international copyright laws and regulations.
- Shari has the right to use, manage, and dispose of any advertisements, images, materials, or contributions received via mail or added to its pages by visitors and members for any purpose. This includes the right to copy, modify, delete, translate, and republish, either partially or in full.
Site Contents:
- Shari reserves the right to change, suspend, or discontinue any of its application services at any time, and to impose restrictions or fees on certain features and services without prior notice and without liability.
- Shari contains links, references, and advertisements to other internet sites. These links do not imply endorsement or approval of the contents of these sites, and Shari is not responsible for the opinions, views, ideas, statements, and information presented on or distributed through these sites. Your use or visit to these sites is at your personal risk.
- Shari is not responsible for opinions, views, ideas, statements, and information added by its visitors. Such contributions reflect the views of their authors without any responsibility on Shari.
- Shari is not liable for any transactions, agreements, contracts, or the like conducted between its members or visitors using the app. Neither party can claim compensation from Shari for any damage or loss incurred.
- Shari reserves the right to review, revise, reject, and delete any materials or contributions in whole or in part at its discretion.
Member Contributions and Advertisements:
Note that contributions or advertisements containing any of the following are not allowed on Shari:
- Display of cars, real estate, and goods valued over 20,000 Saudi Riyals is prohibited.
- Materials that violate Islamic Sharia, Saudi customs and traditions, or offend religions and other communities.
- Materials or entities banned according to the laws and regulations of the Kingdom of Saudi Arabia.
- Materials containing copyright breaches, privacy violations, or other intellectual property rights.
- Materials containing viruses or harmful content.
- Materials offensive to any site users.
- Materials that prevent or restrict other members' use of Shari.
- Materials containing misleading, false, or entirely untrue information.
- Materials containing advertisements for services and sites similar to Shari.
- Advertisements for financing and loans, even if licensed.
- Advertisements for counterfeit products.
- When adding an advertisement, please ensure:
- Attachment of a real picture directly related to the advertised item.
- Not sending a picture consisting of text and written phrases.
- Avoid repeating the advertisement; update your previous ad to renew the publication.
- The advertisement must be for a good, service, or job.
- If you are an establishment, advertise a service or product, not the establishment itself.
- The advertisement must not violate the general application use agreement.
- We appreciate your cooperation and apologize for not publishing anything that violates these guidelines.
Auction Owner Duties:
- - Transparency and honesty: Sellers must provide an accurate and honest description of the item, including condition, defects, and any other relevant details. Sellers must not mislead buyers with false or misleading information.
- - Compliance with laws: Sellers must comply with local and international laws and regulations related to e-commerce sales and trade, including consumer rights and tax laws.
- -Clear terms and conditions: Sellers must clearly and understandably outline the sale terms, including return policy, accepted payment methods, and shipping duration, before starting the auction.
- - Fair handling of bids: Sellers must treat all bids and bidders fairly and objectively, without preference or discrimination.
- - Privacy protection: Sellers must protect buyers' personal information and not share it with third parties without explicit permission.
- - Prompt response to inquiries: Sellers must quickly and thoroughly respond to buyers' inquiries and questions.
- - Handling disputes professionally: In case of disputes or complaints from buyers, sellers should try to resolve these issues professionally and fairly.
- - Commitment to the deal: Once an auction closes and a bidder wins, the seller must complete the sale according to the agreed terms.
Adhering to these duties helps build trust between sellers and buyers and ensures a positive electronic auction experience for all parties involved.
Buyer Duties:
- -Verification and research: Buyers should conduct sufficient research on the item before participating in the auction. This includes carefully reading the description, checking pictures, and asking the seller questions if necessary.
- - Understanding auction terms: Buyers must read and understand the auction rules and terms, including accepted payment methods, shipping costs, return policy, and any additional fees that may apply.
- -Responsible bidding: Buyers should bid seriously and with the intention of purchasing the item. Bidding without the intention to buy is considered irresponsible and may lead to the buyer being banned from the auction.
- -Timely payment: After winning an auction, buyers must pay on time according to the auction terms. Delayed payments can lead to the cancellation of the deal and possible penalties from the auction platform.
- - Communication with the seller: In case of any issues or questions after winning the auction, buyers should directly communicate with the seller to resolve them professionally.
- - Receiving the item and providing feedback: After receiving the item, buyers are expected to provide feedback for the seller based on the accuracy of the description, shipping speed, and packaging quality. Honest feedback helps build a trustworthy community.
- -Compliance with site policies: Buyers must adhere to all policies and guidelines set by the electronic auction platform.
- - Responsible handling of returns: If the item is eligible for return according to the auction policy, buyers must follow the appropriate return procedures and ensure the item is returned in the same condition it was received.
Auction Procedures:
- By pressing the "Add Bid" button, the customer is prompted to confirm the price they wish to increase by, and upon confirmation, the bid is recorded in the item's bidding log. The highest bidder cannot withdraw from the auction until a new bid is placed by another bidder. The competition for the item continues until the end of the auction time. If a bid is added before the end of the designated time, the auction is automatically extended, usually by two minutes (2), and if the customer wishes to compete for the item, they must increase their bid during the extension period and follow the auction's proceedings until its conclusion according to the specified time displayed on the auction screen.
- The highest bidder has the right to withdraw from their bid after it is accepted, and the bid automatically moves to the next highest bidder in the auction.
- The item owner has the right to accept or reject the final bid amount and restart the auction.
- After the bid is accepted by the item owner, the winner is notified to complete the shipping or item collection procedures.
Shari Commission:
- Shari app's commission is 5% of the final bidding price, including Value Added Tax, paid by the seller.
Privacy Policy:
We respect your privacy and are committed to protecting it through compliance with this Privacy Policy ("Policy"), which is a legally binding agreement between the user ("the user" or "you" or "yours" or "yourself") and User Institution J (the "Site" or "we" or "us" or "our" or "Shari"). This Policy describes the types of personal information we may collect from you or that you may provide ("Personal Information") on the site: Shari.sa ("the Site"), or mobile application "Shari" ("Mobile Application"), and our practices for collecting, using, maintaining, protecting, and disclosing that personal information as well as outlines the choices available to you regarding our use of your personal information and how you can access and update it. If you are entering this agreement on behalf of a company or another legal entity, you represent that you have the authority to bind such entity or company to this agreement. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access the mobile application and our services. Your use of the application indicates your agreement to this Policy and the terms and conditions governing it. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Personal Information We Collect About You:
You can access and browse our services without telling us who you are or revealing any personal information about yourself. However, if you wish to use some of the features offered on the mobile application, you may be asked to provide certain personal information, for example (your name and email address). We receive and store any information you knowingly provide to us when you create an account, post content, or fill out any forms on our services. When necessary, this information may include the following:
- Account details (such as username, unique user ID, password, etc.).
- Contact information (such as email, phone number, etc.).
- If you download or use a mobile application, we may be able to access details related to your location and mobile application.
- Any other personal information you choose to share with us.
You may choose not to share your personal information with us, but you will lose many features of our services. If you want to know the services we offer, we welcome you to contact us through the mobile application in the contact us section.
How We Will Use Your Personal Information:
Our goal in collecting personal information is to meet the user's needs and develop our services. Personal information is processed only according to the user's instructions, to provide the services to the user, or to fulfill a legal obligation. We may need to collect and use certain personal information if you do not provide the information we request, we may not be able to provide the requested products or services to you. Any of the personal information may be used in the following:
- Create and manage user accounts.
- Request user feedback.
- Improve user experience.
- Enforce terms and conditions and policies.
- Protect users from non-compliant users.
- Respond to legal requests and prevent harm.
- Enable and operate our services correctly.
Processing your personal information depends on how you interact with our services, and if any of the following applies to you:
- - If you have given consent for one or more specific purposes.
- - Providing personal information necessary to perform an agreement between you and us or any pre-contractual obligations.
Please note that under some legislations we may have the right to process personal information, without relying on consent or any other legal basis. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Managing Your Personal Information:
Through the mobile application, you can delete some of the personal information we hold about you. The personal information you can delete may change as the services change. However, when deleting personal information, we may retain an unmodified copy of your personal information in our records for a period sufficient to comply with our obligations to our partners and user institution J partners, and for the purposes outlined above. If you wish to delete your personal information or permanently delete your account, you can do so on the settings page of your account on the mobile application.
Disclosure of Your Personal Information:
Disclosure of information depends on the services requested or as necessary to complete any transaction or provide any service you have requested. We may share your information with our affiliates or contracted companies and service providers ("Service Providers") that we rely on to assist in the operation of the services available to you, and their privacy policies are compatible with ours or they agree to comply with our policies regarding personal information. We will not share any information with uncooperative third parties. Service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or to comply with legal requirements. Service providers are only given the information they need to perform their designated functions.
Retention of Personal Information:
We will retain and use your information for the period necessary to comply with our legal obligations, as long as your personal account remains active, and until a purchase request or one of our services is executed, and to enforce our agreements, and resolve disputes if any, and unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your personal information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, personal information will be deleted. Therefore, the right of access, the right to deletion, the right to rectification, or the right to data portability cannot be enforced after the expiration of the retention period.
Promotional Notifications:
We provide promotional notifications that you can ensure despite the possibility of accessing the device code list, it will not reveal your identity, device identifier, or contact information to us. We will retain the information sent via email or mobile notifications in accordance with the laws and regulations applicable in the Kingdom of Saudi Arabia. If you wish to stop receiving promotional notifications at any time, simply adjust your device settings accordingly.
Links to Other Sites or Service Providers:
The service may contain links to other resources that we do not own or control. Please be aware that we are not responsible for the privacy practices of those other resources or parties, and we encourage you to be aware when you leave the service and to read the privacy statements of each resource that may collect personal information.
Protection of Personal Information:
We protect the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical procedures in an attempt to protect personal information from unauthorized access, use, modification, and disclosure. However, it cannot be guaranteed that data transmission over the Internet or
wireless network is guaranteed. Therefore, while we strive to protect your personal information, you acknowledge that (a) there are security and privacy limitations on the Internet beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and the Services cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party, despite efforts. The security of personal information is partially dependent on the security of the device you use to communicate with us and the security you use to protect your credentials. Please take appropriate measures to protect this information.
In the event that our services are compromised in security or personal information of users is disclosed to unrelated third parties as a result of external activity, including but not limited to security attacks or fraud, we reserve the right to take reasonably appropriate measures, including investigation and reporting, as well as notifying and cooperating with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to the user as a result of the breach or if notification is required by law. When we do so, we will post a notice on our services, and we will send you an email, and we will contact you by phone.
Changes or Modifications to the Privacy Policy:
We reserve the right to modify this Policy or its terms related to the Services at any time, at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided. The updated version of this Policy will be effective immediately upon posting the revised policy unless otherwise stated. Your continued use of the Services after the effective date of the modified policy (or any other action specified at that time) will be deemed your consent to those changes. However, we will not use your personal information without your consent in a way that significantly differs from what was stated at the time your personal information was collected.
Acceptance of the Privacy Policy:
By accepting this Privacy Policy, you acknowledge that you have read this policy and agree to all its terms and conditions. By accessing our services and using them and providing your personal information, you agree to comply with this policy. If you do not agree to comply with the terms of this policy, you do not have the right to access or use our services.
Contact Us:
If you have any questions, concerns, or complaints about this policy or the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the following details:
- Contact us section in the mobile application
- We will make our best effort to resolve complaints and disputes and make every reasonable effort to meet your desire to exercise your rights as quickly as possible and in any case, within the timeframe specified by the data protection laws in force in the Kingdom of Saudi Arabia.